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FREE UK Domain Name (Other domains available)    
  A domain name is a unique name that is registered to you, and only you are allowed to have a web site and receive emails with this name. A FREE UK domain name (co.uk, org.uk or me.uk) is included with this package, and we register your choice of domain name with your details. Other domains such as US (com, net, org, biz and info) are available for an additional fee of £7 + Vat per year.
500Mb of Fast UK Web Space    
  Web space is where your web site is stored. It is an allocated amount of hard drive space (i.e. 500Mb), on one of our powerful web servers. 500Mb of webspace will be enough to stores millions of web pages.
Unlimited User Accounts    
  User accounts are set up to enable you to FTP your files, access your Control Panel and retrieve your email. With our Advanced Package unlimited user accounts can be set up.
Unlimited POP3 Mailboxes    
  A POP3 mailbox is similar to your letterbox at home. It is a specific area on our servers, that securely stores the email you receive. The mail are stored until you are ready to collect them. You send and receive mail from software like Microsoft's Outlook Express.
Unlimited Email Forwarding    
  Email forwarding will redirect email for a specific domain name to your ISP account or any other email account you wish. This is useful if you have multiple domain names and you only want to set up one ISP account in your email software, such as Microsoft's Outlook Express. Email forwarding is carried out automatically (once set up).
Webmail System    
  You can use webmail to collect your email, from any computer in the world that has Internet access. If you are away from your home or office, you can stay in touch with all your vital correspondence.
Unlimited Email Aliases    
  An email alias is the part of your email address before the @ sign. i.e. info, sales, webmaster, john, peter etc. With this package you can receive mail from unlimited aliases. This is achieved by setting up a catchall email account (DEFAULT). A catchall email account, is where any email received, with any email alias, is stored in one POP3 mailbox. This saves having to set up multiple POP3 mailboxes for different aliases.
Unlimited Autoresponders    
  An auto-responder is a system that will automatically reply to people that have sent you emails, with a preformated email message. For instance, if you are away on holiday, you could set up an auto-responder that tells people that you are away, and that you will deal with their email when you return.
Unlimited Mailing Lists    
  A mailing list is a facility that can be set up, for groups of people that have a common interest. For instance Ferrari cars. This way any email sent to the list is automatically sent to all the list's subscribers.
Your Own Personal CGI-BIN    
  A cgi-bin is a directory on your web space, where you can store and execute CGI scripts. With all of our hosting plans, you have your own personal one, you can install your own scripts here or use many of the FREE ones available. A good source for free scripts is here http://www.hotscripts.com
12 MySQL Databases + phpMyAdmin    
  MySQL is a very fast and efficient database system. It is very powerful and easy to use. For more information please visit http://www.mysql.com phpMyAdmin enables you to administer your database from any computer with Internet access. You can use it to create tables and fields, import and export and many other features. If you need more information please visit this website http://www.phpmyadmin.net
PHP 4 + Zend, Server Side Includes, PERL 5, CGI    
  These are all programming languages, that run on our web servers and are available for you to use. Programs or scripts written in these languages, can provide your web site with additional functionality and higher levels of dynamic content. SSI are HTML tags that are inserted into HTML pages, and when this page is opened in someone's browser, these tags are executed. Some of there uses are to log statistics or run other programs, such as an advert banner rotation script.
ASP and JSP Support    
  ASP and JSP are additional programming languages that enable you to connect to databases and create dynamic content for your website. We use Sun Chilisoft 3.6.0 for our ASP server and TomCat as our JSP server. For full information please visit the respective websites. http://www.chilisoft.com/ and http://jakarta.apache.org/
Frontpage 98, 2000, 2002 Extensions    
  These are only necessary for users of Microsoft Frontpage. They are a set of programs that are loaded onto the web server, that enable you to publish your web site from within FrontPage and take advantage of all the web site features that are included within the software. These features include animation, site searching and forums.
Unlimited 24/7 Updates Via FTP    
  FTP stands for File Transfer Protocol. Its the method used to transfer files from one computer to another. Our servers and Internet connections are very fast, enabling you to transfer your files quickly and easily. You have access to FTP 24 hours a day, 7 days a week.
Unmetered Bandwidth    
  Bandwidth is the amount of data that is allowed to pass to or from your web space in a monthly period, measured in Mb or Gb. If we are unable to host your website due to excessive bandwidth use we will refund the entire hosting fee remaining.*
Ecommerce Shopping Cart    
  We will provide and install a simple php/mysql shopping cart system, that will enable you to start trading online. The system will enable you to add/edit and delete products and categories, upload product images, issue invoices and you can manage everything from your web site.
Use of Shared SSL facility    
  You may have noticed that when you visit some web sites, that the URL changes from http:// to https://, and a padlock appears in your browser. SSL is a system that enables you to obtain confidential information from visitors, in a safe and secure method. SSL encrypts any data that is entered and is therefore more difficult for potential hackers to intercept. With our premium package we give you 5Mb of web space on our secure server, which enables you to upload forms or payment pages, allowing you to gather confidential information from your customers.
Priority Technical Support    
  As a premium hosting customer you will be given priority support and your requests will be dealt with in the shortest time possible.
Unlimited 24/7 Online and Email Support    
  Support is available to you in many different ways. Our Online facilities (FAQs, Tutorials and Support Forums) are available to you 24 hours a day, 7 days a week. Email support from our experienced and knowledgeable technical support engineers is also available to you around the clock.
Unlimited Telephone Support    
  If you are really stuck and you need to speak to one of our engineers, they can be reached, Monday to Friday, between the hours of 9.00am and 6.00pm
Comprehensive Access Statistics    
  We automatically log all visitors to your web site enabling us to provide you with detailed statistics.
FREE Transfer To Another Host    
  If you decide, for whatever reason, to move your domain name away from us, you can do so absolutely FREE of charge.
FREE Instant Hosting Setup    
  Unlike some of our competitors, we do not charge you a setup fee, when you order your hosting. Your hosting account will be set up for you instantly, and you should also receive all of your login details immediately. It can take 24/48 hours for your new domain name to be fully registered.
30 Day Money Back Guarantee    
 

We are sure there will not be any problems with your web site hosting order and you will be 100% happy. However, if you are not entirely pleased with the service you have been provided, we will offer you a full refund, less the cost of any domain name registration fees, within 30 days of your original order date. Registrar fees for the domain name are not refunded because the domain is registered to you, and you are able to transfer it away from us, free of charge. An administration fee of £2.35 inc Vat may be added to cover bank and credit charges.

Printable Vat Invoices    
  Our accounting system will provide you with a printable Vat receipt, for your records.
Fast, Reliable, Red Hat Linux Servers    
  We use the latest Dell and Sun servers to host your web site. The operating system used on all of our systems is provided by RedHat. Their version of Linux is extremely fast and reliable.
Advanced Online Control Panel    
  Our Online Control Panel enables you to manage your hosting package form the web. You are able to set up features such as email forwarding, additional users, set up mailing lists and auto-responders, as well as doing backups and a full range of other features.
Firewall and Port-Monitoring protection    
  All of our servers are protected by sophisticated firewall and port monitoring software. These security systems are implemented to protect you from outside hackers.
Termination Anytime - No Contracts    
  We do not tie you into any lengthy contracts, and you are able to terminate your hosting any time you wish.
Custom Error Pages    
  Error pages are displayed to your web site viewers for many reasons. They may have tried to visit a page that does not exist, or execute a cgi script that has a problem. We give you access to these pages, to allow you to customise the look and fell of them. This way they are perfectly integrated into your web site design.
Larger File Sizes Allowed    
  On our other packages we set file size limits of 1Mb. This applies to files such as .mov, .avi, .mp3, .wav, .rm, .ram, .wmp, .zip. For Premium Hosting customers this file size limit is increased to 3Mb.
In excess of 99.9% Uptime    
  Due to the high quality of our servers, software, datacentre, Internet connections and technical knowledge, our systems are currently running at uptimes in excess of 99.9%.
Password Protected Directories    
  If you only want paid customers or site members, to enter a certain part of your web site, then you can password protect this area. When visitors try to enter this protected part of your web site, they are asked to enter a username and password, and only if they enter valid details are they allowed to proceed.
Easy Package Upgrades    
  If you outgrow this package, or you would like to take advantage of the additional features in some of our other packages, we have set up easy upgrade procedures. All of our upgrades are available online and can be carried out with absolutely no downtime to you.
Telnet/SSH Access    
  Telnet/SSH is an advanced feature that lets you login to the server at a command line level. The use of SSH is always advisable because it encrypts your username and password, where as Telnet does not. To download a free SSH client please visit this web site. http://www.chiark.greenend.org.uk/~sgtatham/putty/
No Hidden Charges or Fees    
  We absolutely guarantee you that there are no hidden charges or fees. All of our prices are clearly stated on our web site.
No Adverts or Popups    
  Some of our competitors will add adverts or popups to their hosting packages. We do not. Your web space is yours and will only include the content you upload.
Search Engine Submission    
  As part of your hosting package we will submit your site to 1000+ search engines, directories and FFA sites worldwide.
Preinstalled PHP & CGI Scripts    
  Upon request, we will install a group of cgi and php scripts onto your web site for you. The scripts include FormMail, Tell A Friend, MySql Forum, Guestbook and Polls.
Access to raw log files    
  All log files of your web space are available to you to download. This will enable you to study them in great detail, or run them through other log analysis software should you so wish.
Daily web site backups    
  All of our servers are backed up on a daily basis, allowing us to protect you against any potential hard drive defects.
State of the Art Data Centre    
  Our Data Centre is a multi-million pound purpose built building. It features an exceptional infrastructure specification, which includes, mist fire protection systems, specialised heat and smoke sensors, raised flooring, scalable power for future expansion, 24x7 technical support 365 days a year and unmatched levels of security.


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